http://www.32inchlcdhdtvguide.com/vizio-reviews/vizio-tv-company-reviews/ The Best 32" LCD HDTV Reviews, News & Information Sat, 19 Nov 2011 23:18:06 +0000 hourly 1 http://wordpress.org/?v=3.0.1 http://www.32inchlcdhdtvguide.com/vizio-reviews/vizio-tv-company-reviews/comment-page-1/#comment-1530 VizioSux Sat, 19 Nov 2011 23:18:06 +0000 http://www.32inchlcdhdtvguide.com/?p=328#comment-1530 My Vizio Blu-Ray player displayed a message that I needed to update my firmware. After following the instructions on the screen I now get no picture and the DVD won't eject. Vizio firmware update rendered my Blu-Ray player useless. Customer service could only recommend unplugging it for 45 sec and plugging it back in (like I wouldn't have tried that before looking up their number and calling). Then they said they couldn't help me without a receipt (which I don't have). Talked to manager and the same. It's their policy. Even though they damaged my equipment with their faulty firware they wouldn't make it right without a receipt. I will never buy Vizio again - that's my new policy. Very disappointed. My Vizio Blu-Ray player displayed a message that I needed to update my firmware. After following the instructions on the screen I now get no picture and the DVD won’t eject. Vizio firmware update rendered my Blu-Ray player useless. Customer service could only recommend unplugging it for 45 sec and plugging it back in (like I wouldn’t have tried that before looking up their number and calling). Then they said they couldn’t help me without a receipt (which I don’t have). Talked to manager and the same. It’s their policy. Even though they damaged my equipment with their faulty firware they wouldn’t make it right without a receipt. I will never buy Vizio again – that’s my new policy. Very disappointed.

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